In addition to your legal rights, we allow an exchange on all goods(excluding promotional goods) returned within 30 days of purchase if the goods are UNUSED, UNWORN, UNDAMAGED and a MANUFACTURE issue.
Goods will only be exchanged on proof of purchase.
It is a condition of sale that goods are not resold for commercial purposes and that goods are returned to place of purchase.
To make a return, list the manufacture fault on the CONTACT US page and return the goods to the place of purchase.
All postage on returns are the customers responsibility.
We aim to have all orders received by the customer before 5pm(NZST). Your purchase will be shipped the same day and you will receive an email notification confirming when your order is dispatched.
In most cases it will take 3-5 working days. More remote areas may take an additional few days to arrive.
Due to the global COVID 19 Pandemic, Karnage is only selling and delivering within NZ.
